Ubelicious does not grant refunds, offer exchanges, and/or accept returns on any goods sold unless the issue for return, exchange, and/or refund is the result of an error in our manufacturing, packaging, or handling of the goods.
We are not responsible for delays caused by one of our shipping partners due to weather, mechanical error, strikes, natural disaster, terrorism safety control, inaccurate shipping information, or mistakes on the part of our shipping partners' employees. Therefore, we are not able to offer refunds for those reasons. However, if you believe that our shipping provider has mishandled your package please let us know, and we will gladly file a claim with USPS on your behalf.